Limits
There is a 500 hourly email limit per domain this limit is also
applied towards mailman. If you send over this amount in any hour
most of the e-mails will bounce back with a undeliverable error.
Many of our servers have a 60 pop checks per hour limit per e-mail
address. If you go over this you're likely to get a wrong
password error message saying login incorrect. Just wait an hour and
it will automatically unlock you. to prevent this from happening
again make sure to disable auto checking or at least set it to
something higher such as 10 minutes.
Any mailing list larger than 5,000 will require a semi dedicated
or dedicated hosting solution from us. Note: dividing one large list
into smaller lists to get below this limit is not allowed.
Mailing Lists Rules
1. Anytime you're sending a message no matter how large your
e-mail list is you must throttle it. We recommend you throttle
it to at the very least sending 1 email every 6 seconds. If the
mailing list software you're using does not allow you to throttle you
must switch to something else. We recommend phplist which can be
found in your control panel under fantastico. If you do not throttle
and you try sending let's say 500 emails the server will try sending
all 500 in 1 second which is not possible. This will cause the server
load to go very high and for the entire server to be sluggish until
this process is completed. It is our job to keep the server up and
running without being sluggish. Anyone who causes the servers load
to go high will be suspended and the process will be terminated. If
you choose not to throttle you will most likely be suspended for
crashing the server.
2. Any mailing list over 900 emails is only allowed to be sent to
during off-peak times to prevent high server loads. Off peak times
qualify as all day Saturday and Sunday, and 1am - 8 am eastern time
M-F.
3. You are not allowed to mail to a mailing list you were given or
purchased. This is spamming because they never agreed to you
personally sending them mail. We do not care how you justify it. This
is spam and will result in termination of the offending account.
4. Any unsolicited e-mail being sent will result in termination of
the offending account. We take a zero tolerance stance against
sending of unsolicited e-mail.
5. Any mailling list MUST comply with all guidelines set forth by
the United States.
These can be found at:
http://www.ftc.gov/bcp/conline/pubs/buspubs/canspam.htm
6. No Direct SMTP mailers are allowed. An example of this is
DarkMailer. Any mail should be relayed through the local MTA
(localhost:25) for further delivery by the server and not done
directly by scripts.
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